atingi Launch: Open Source IVR Solution for Digital and Inclusive Education

As part of the atingi ecosystem, the atingi4Ag project in Benin developed an open-source Interactive Voice Response (IVR) solution to make digital learning more accessible and inclusive. Working with three local farmers’ associations, the Benin Ministry of Digitalization, and the Benin Ministry of Agriculture, the team developed a training solution to deliver learning content to 90,000 farmers and small businesses, accessible through basic cell phones or smartphones. In addition to developing the technical solution, the project partnered with local telecommunications provider Moov Africa to provide SIM cards and discounted rates for calls to the Interactive Voice Response (IVR) courses. The IVR learning campaign was launched and handed over to partners on July 21, 2023 at the Moov Africa conference room in Cotonou, Benin.

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