In the heart of Kenya’s bustling cities like Nairobi, Kisumu and Mombasa, a ‘Boda Boda’ isn’t just a Motorbike Taxi, it is a lifeline transporting people. With an estimated 1.5 million boda riders currently serving the Kenyan economy, they are a vital part of the transportation system, connecting people to jobs, schools, and essential services.
Despite working in the most challenging conditions, boda riders often face negative stereotypes, being perceived as reckless or unprofessional, and treated with little dignity and respect.
Calvince Okumu, a former boda rider, was unhappy with this public perception and knew it had to change. He understood the challenges first-hand and how a lack of soft skills, digital know-how and community support left riders struggling. So, he took it upon himself to become a ‘boda boda leader’, organising the workers and uplifting his fellow riders by providing training in financial literacy, digital skills, and customer service. His goal: to change the narrative by educating the riders to promote professionalism.
Upskilling for a Better Future
Calvince’s journey began with ‘Skills4Riders’, an online learning programme for location-based platform workers developed by the GIZ Gig Economy Initiative. The course equips riders with essential skills in financial literacy, digital tools, customer orientation, and road safety. Through GIZ’s partner in Kenya, the Digital Opportunity Trust (DOT), Calvince learned about various tools a boda rider operating through online platforms needs to effectively plan and manage finances, maximize revenue and improve customer service—all while prioritising road safety.
The courses helped me understand what I was missing as a leader. I gained knowledge on gig worker policies, gender perspectives, and the importance of personal hygiene and customer etiquette.
Calvince Okumu, National chair, Digital Boda Drivers and Deliveries Association of Kenya
Building a Community of Professional Riders
Armed with this knowledge, Calvince is now actively educating fellow riders–especially women–on how to navigate the gig economy with professionalism and confidence. Today, he leads two rider associations, working to establish a new industry standard for professionalism and safety. His vision is clear: a future where well-trained riders are respected, earn better income, and contribute to a safer transport sector.
© Digital Opportunity Trust (DOT)
When we are transformed, we will have a very good community. In the end, we want respect for our profession and the work we do. For that we must offer good service and become more professional.
Calvince Okumu, National chair, Digital Boda Drivers and Deliveries Association of Kenya
The Gig Economy Initiative Works for Riders
Working in the gig economy presents both opportunities and challenges for many riders. The sector relies heavily on technology, connecting workers with customers through digital platforms. Without proper knowledge and training, riders often struggle with financial instability, safety risks, and a lack of professional recognition. However, training programmes such as ‘Skills4Riders’ are achieving a significant impact beyond individual success, with over 3,000 riders having completed the course bundle to date.
Ensuring that gig workers have access to skills development and fair working conditions remains essential for building a sustainable and inclusive gig economy that values both—workers and the communities they serve.
Calvince’s journey reminds us that with the right skills and a strong community, real change is possible—one ride at a time.
If we work together to educate people, society will see the value in Boda Boda riders.
Calvince Okumu, National chair, Digital Boda Drivers and Deliveries Association of Kenya
Find out more about the e-learning programme here: Navigating the Gig Economy
Courses for gig workers, riders and policy stakeholders can be found here: Gig Economy All Courses
